Customer information
Refund Policy
We want customers to know exactly what they are buying and to receive the files they paid for.
Before purchasing
Review the product description, complete table of contents, format, and free workbook before buying. All paid products are digital PDFs; no physical books are shipped.
Download or billing problems
If a file is missing, corrupted, duplicated, or materially different from its description, email us with your purchase receipt. We will provide a working replacement or review the purchase for a refund.
Refund requests
Because files are delivered immediately, change-of-mind refunds are not guaranteed. Eligibility and processing are handled through our payment provider and applicable consumer law. Contact us promptly so we can investigate.
Questions and requests
Email info@kingsmanual.com. Effective August 27, 2026.